Moderatores knowledge base

How does Therapeer prevents people from trolling the app or other peers?
This is exactly why we need moderators: in each private support room we will place at least one more experienced peer (that's you!) who will act as a mo...
Thu, Nov 28, 2019 at 3:32 PM
Suicide crisis lines: United States
911 is the national emergency number in the United States.  The National Suicide Prevention Lifeline ( is a 24-hour, ...
Thu, Nov 28, 2019 at 2:03 PM
Suicide crisis lines: New Zealand
111 is the national emergency number in New Zealand.  1737, need to talk? ( is the national mental health and addictions helpline. ...
Wed, May 20, 2020 at 10:58 PM
Therapeer community guidelines
To ensure that Therapeer will be a safe and constructive space, we ask that all members read the guidelines below. These are all derived from common sense, ...
Sun, Dec 6, 2020 at 3:12 PM
Why sharing contact details is prohibited?
Therapeer is a global community, and we're committed to creating an environment where every member will feel safe and secured. Our community guidelines...
Mon, Sep 2, 2019 at 1:03 PM
So what do I actually do as a moderator?
You'll be in charge of keeping our support rooms a safe and friendly environment for all participants - the host and your fellow peers. What does it me...
Wed, Oct 30, 2019 at 8:43 PM
Can other members know I'm a moderator?
Of course they can!  It's important for new members (and experienced ones) to identify leaders within the chat room.  If a Moderator is present in a S...
Sun, Mar 8, 2020 at 3:37 PM
Someone is encouraging others to embrace self-injury
The Therapeer community cares for each other, and is often a place where people facing difficult issues such as eating disorders, cutting, or other kinds o...
Thu, Nov 28, 2019 at 3:31 PM
Suicide crisis lines: United Kingdom
999 and 112 is the national emergency number in the United Kingdom.  111, Option 2, is the National Health Services' First Response Service for ment...
Thu, Nov 28, 2019 at 2:54 PM
Suicide crisis lines: South Africa
10111 and 10177 are the national emergency numbers for the police and ambulances in South Africa.  Suicide Crisis Line: Call 0800 567 567 or SMS 31393
Thu, Nov 28, 2019 at 2:13 PM